Mobile-Optimized Navigation

Professional Air-Conditioning Solutions in Pretoria & Gauteng

Itemba Air-Conditioning — B-BBEE Level 2, Samsung Dealer of the Year, trusted for over a decade in HVAC installations, servicing & 24/7 emergency repairs.

Request a Free Quote 📞 Call Now

About Itemba

Since 2006, Itemba Air-Conditioning & Refrigeration Services has been a trusted leader in HVAC installations, preventative maintenance, and 24/7 emergency air-conditioning repairs across Pretoria and Gauteng. We deliver energy-efficient, cost-effective solutions to residential, commercial, and industrial clients — keeping environments safe, productive, and comfortable.

Proudly a 100% Women-Owned and 51% Black-Owned enterprise, Itemba is a Level 2 B-BBEE contributor (125% recognition) with a 98% HSE compliance record. Our company operates through two divisions: Itemba Air-Conditioning Services, managing national contracts, and Itemba Projects, delivering high-quality physical installations.

B-BBEE Level 2

Level 2 B-BBEE

100% Women-Owned, 51% Black-Owned (125%)

HSE Compliance

HSE Audited

98% Health & Safety Compliance

Samsung Dealer of the Year

Dealer of the Year

Awarded 2017 — Samsung Excellence Award

Our Structure

Co-Owners: Elaine Cloete & Phonia Khalo
Team Overview: 2 Managing Members • 1 Service Manager • 4 Technicians • 6 Semi-skilled Staff • 5 Administration • 35 National Contractors. Most of our skilled technicians and installers are subcontractors, ensuring flexibility, scalability, and consistent quality for projects of any size.

Our Principles

Vision: To be South Africa’s most trusted partner in HVAC solutions, delivering sustainable comfort nationwide.

Mission: To provide fair, reliable, and innovative air-conditioning services that prioritise client satisfaction, integrity, and long-term relationships.

Values: Trust • Fair Pricing • Sustainability • Empowerment • Skills Development

Our Suppliers

Itemba partners with global HVAC leaders to guarantee access to premium units, parts, and eco-friendly technologies. Our network ensures reliability, energy efficiency, and long-term value for every installation and service contract.

Our HVAC Services in Gauteng

Central Air-Conditioning Plant Installations

Installation of central HVAC plant systems for commercial, industrial, and mixed-use properties, incorporating energy-efficient and zone-based climate control technologies. Delivered with full commissioning and lifecycle documentation.

Split and Console Unit Installations

Supply and installation of residential and light-commercial air-conditioning systems, including split, multi-split, and console-type units. Project-specific planning and turnkey execution.

VRV / DVM Multi-Zone Systems

Design and deployment of advanced Variable Refrigerant Volume (VRV) and Digital Variable Multi systems for large-scale developments and intelligent building management environments.

Refrigeration System Installations

Installation of commercial refrigeration infrastructure, including cold rooms, freezer systems, and insulated climate chambers. Compliant with SANS and food-grade specifications.

Air-Conditioning Repairs and Maintenance

Comprehensive repair and service of all air-conditioning systems, inclusive of diagnostics, gas recharging, electronic board testing, and fan motor replacement.

Refrigeration Repairs and Maintenance

Breakdown response and preventative maintenance of refrigeration systems, including compressor diagnostics, evaporator replacement, and insulation fault correction.

Planned Preventative Maintenance (PPM)

Ongoing biannual and annual service cycles including asset tracking, unit labelling, lifecycle reports, and degradation profiling to mitigate system failures.

24/7 Emergency Breakdown Response

Rapid dispatch of qualified HVAC or refrigeration technicians 24 hours a day, 7 days a week, including holidays and remote site access.

Site Survey and Asset Registration

On-site audit and mapping of installed systems, including unit identification, make, model, serial tracking, and warranty database integration.

Warranty Support and Technical Reports

Support for all warranty-bound repairs, manufacturer claims, and formal technical assessments, including diagnostic reports and photographic evidence.

Lifecycle Replacement Planning

Professional analysis of end-of-life systems with recommendations on replacements, performance upgrades, and phased infrastructure overhauls.

HSE & Compliance Support

Internal HSE compliance reporting, incident tracking, and policy alignment with ISO, COIDA, and OHS standards. Internal HSE audit score: 98%

Didn’t find what you need? Request a Free Quote

Frequently Asked Questions

We provide full-spectrum HVAC solutions including air-conditioning installations, preventative maintenance, system servicing, and 24/7 emergency repairs for residential, commercial, and industrial clients.

Yes. We provide free on-site assessments and no-obligation quotes to recommend the best, most energy-efficient solutions for your needs.

We are based in Pretoria and operate across the entire Gauteng region, with national capacity through our contractor network.

Yes. Itemba is a 100% Women-Owned, 51% Black-Owned Level 2 B-BBEE contributor with 125% procurement recognition.

We are an accredited Samsung Dealer of the Year and also work with Airco, Trane, McQuay, and Alliance, ensuring premium quality and reliable warranties.

Yes. Our technicians are available 24/7 for urgent breakdowns to minimise downtime and ensure comfort and safety.

Most new air-conditioning systems come with a standard 2 to 5-year warranty, depending on the manufacturer. We also provide workmanship guarantees.

Yes. We manage everything from single-unit residential installations to large-scale commercial and industrial HVAC projects nationwide.

We recommend at least one service every 6 months for residential units and quarterly servicing for commercial systems to maintain peak efficiency.

Yes. We specialise in eco-friendly, energy-efficient HVAC systems that reduce electricity costs and support environmental sustainability.

Didn't find your answer? Request a Free Quote

Client Testimonials

Terms & Conditions

1. INTRODUCTION
Itemba Air-Conditioning ("Itemba") respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA"). This Privacy Policy explains how we collect, use, store, and protect your data.

2. INFORMATION WE COLLECT
We may collect personal information such as your name, contact details, physical address, billing details, and communication records when you request quotations, engage our services, or use our website.

3. USE OF PERSONAL INFORMATION
Personal information will be used only for legitimate business purposes, including the provision of HVAC services, responding to queries, issuing invoices, complying with legal requirements, and sending marketing communications where consent is given.

4. LEGAL BASIS FOR PROCESSING
All processing of personal data is based on at least one lawful ground: consent, performance of a contract, compliance with legal obligations, or Itemba’s legitimate interests.

5. SHARING OF INFORMATION
We do not sell or rent your information. Data may be shared with trusted subcontractors, service providers, or regulatory authorities as required by law. All third parties must comply with confidentiality and data protection obligations.

6. DATA SECURITY
Reasonable technical and organisational safeguards are in place to protect your data against unauthorised access, misuse, disclosure, alteration, or destruction. This includes secure servers, encryption, and restricted access controls.

7. MARKETING COMMUNICATIONS
With your explicit consent, we may send marketing emails, promotional offers, or service updates. You can withdraw consent at any time by using the unsubscribe link or contacting us directly.

8. RETENTION OF DATA
Personal information will be retained only as long as necessary for the purposes collected, or as required by law. Once no longer required, it will be securely deleted or anonymised.

9. YOUR RIGHTS UNDER POPIA
You have the right to access, correct, or delete your personal information, to object to processing, to withdraw consent, and to lodge a complaint with the Information Regulator of South Africa.

10. CONTACT DETAILS
For any privacy-related queries, please contact Itemba’s Information Officer at info@itembair.co.za, or in writing at 670 11th Ave, Gezina, Pretoria, 0031.

Get in Touch

Air Conditioning Quote Wizard

Get a personalized estimate for your cooling needs in just a few steps

Estimated BTU requirement: -

Itemba HVAC Bot

Itemba HVAC Assistant